Terms of service

By placing an order with RareAura, you agree to the following terms.

Customer Responsibilities

  • All personal and shipping information provided must be accurate and complete.
  • RareAura is not liable for orders lost due to incorrect addresses provided by the customer.

Product Use

Our products are intended for personal use only and may not be resold without written permission.

Pricing & Availability

Prices, promotions, and product availability may change at any time.
Any changes will be reflected clearly on our website.

Right to Refuse Service

RareAura may refuse service or cancel orders where fraudulent activity, misuse, or policy violations are suspected.

Payments

All payments must be made in full before an order is processed.
Secure payments are accepted through approved gateways such as major credit/debit cards, PayPal, and region-specific providers.
We do not store card details at any point.

Limitation of Liability

RareAura is not responsible for:

  • Delivery delays caused by couriers
  • Lost items due to incorrect addresses
  • Allergic reactions or misuse of products (ingredients are fully disclosed on each product page)

For customer support, order enquiries, or policy questions, please reach us at: be@therareaura.com